Aeroflot Hong Kong Office Address:
Room 1005, 10/F, Jubilee Centre, 18 Fenwick Street, Wanchai, Hong Kong
Phone:
(+852)-2537-2611
Fax:
(+375-17)-328-69-79 Email: msqtosu@aeroflot.ru
Working hours
Mon.-Fri.: 09:00 – 17:30,
Sat & Sun.: closed
Aeroflot’s official website: https://www.aeroflot.ru/
Aeroflot Airline Online Check-in: https://www.aeroflot.ru/us-en/information/airport/checkin/web_checkin
Note: Online check-in is accessible 24 hours a day, seven days a week, and closes 45 minutes before to departure.
Check Aeroflot Airline schedule here:- https://www.aeroflot.ru/us-en/information/airport/checkin/web_checkin
Check Aeroflot Airline flight status here: https://onlineboard.aeroflot.ru/en
Customer Service / Contact Center for Aeroflot Airlines
From Moscow, Russia: +7 (495) 223-55-55
Toll free: 8-800-444-55-55
Russia *555 MTS, Beeline, Megafon, Tele2 (toll free)
Requests for charter carriages should be sent to charter@aeroflot.ru (applicable only for legal entities when planning a chartered flight)
Requests for group transport should be sent to group@aeroflot.ru (applicable only for groups booked and paid for in Moscow)
Aeroflot’s Toll-Free Hotline for Disabled Air Travelers
Within the United States, dial 1-800-778-4838 (voice) or 1-800-455-9880 (telephone) (TTY)
Contact the Aviation Consumer Protection Division at 202-366-2220 (phone) or 202-366-0511 (fax) (TTY),
Mail:
Air Consumer Protection Division, C-75, United States Department of Transportation, 1200 New Jersey Avenue, SE, West Building, Room W96-432, Washington, DC 20590
Aviation Consumer Protection Division’s Website: https://www.transportation.gov/airconsumer
Aeroflot Baggage claim:
If your luggage is lost or damaged, please submit a claim form to the address shown below. Please notify us if you have any information on missing items discovered on board an Aeroflot flight when it lands at Sheremetyevo Airport.
International flights phone +7(495)7538641
Email knbmvl@aeroflot.ru
Federal flights phone +7(499)5006552
Email knbvvl@aeroflot.ru
Baggage lost and found:
Near-by Airports:
Attractions in Hong Kong:
The following inquiries are handled by Customer Care at the Aeroflot Airlines Office in Hong Kong:
Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
Airport Transfers | Meet and Greet | Duty-Free Allowance |
Immigration Services | Business Class | In-Flight Meals |
Missing Luggage | Airport Lounges | Flight/Visa Info |
Miles | Economy Class | Delayed Flights |
Airport Facilities | In-Flight Entertainment | Airport Wifi |
Valet Parking | Visa on Arrival | Flight Wifi |
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- Aeroflot Airline Sales Office in Tokyo, Japan
- Aeroflot Office in Washington DC, United States
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- Aeroflot Amsterdam Office in Netherlands
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- Aeroflot Baku Office in Azerbaijan
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- Aeroflot Brussels Office in Belgium
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- Aeroflot Greece Office
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- Aeroflot Singapore Office
- Aeroflot Los Angeles Office
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- Aeroflot Manila Office in Philippines
- Aeroflot Geneva Office in Switzerland
- Aeroflot Office in Miami, United States (USA)
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- Aeroflot Airport Istanbul Office in Turkey
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- Aeroflot Office in Kuala Lumpur, Malaysia
- Aeroflot Manchester Airport Office in England
- Aeroflot Paris Office in France
- Aeroflot Tallinn Office in Estonia
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- Aeroflot Phuket Office in Thailand
- Aeroflot Airline Sales Office in Ulaanbaatar, Mongolia
- Aeroflot Yerevan Office in Armenia
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