Air Canada BOS Terminal - Boston Logan Airport

Boston Logan Airport, One Harborside Drive, Suite 200S, East Boston, MA 02128


Note: This not airlines official number +1-877-694-1012. It may connect you with travel agency.

24 Hours

+1 800-235-6426

Terminal B


Air Canada flies out of BOS or Logan International Airport Terminal B. Aside from departures, even for arrivals, the Boston Logan Airport Air Canada Terminal B comes into use. It comprises the Arrivals Level and Departures Level through which this airline regulates/manages its flight operations. These levels at TB are additionally important for regulating flight check-in, baggage claim/deposit, lounge services, and other procedures/facilities.

An Overview of Air Canada Boston Logan Airport Terminal

Certain aspects are important to understand when flying with Air Canada via Boston Logan Airport Terminal B or TB. Clarity regarding the airport address, location-identifier codes, business hours, etc., can ensure convenient travel for fliers.

  • Airport Name: Boston Logan International Airport or General Edward Lawrence Logan International Airport
  • BOS Airport Address: Boston Logan Airport, One Harborside Drive, Suite 200S, East Boston, MA 02128
  • Boston Logan Airport IATA Code: BOS
  • Logan Airport ICAO Code: KBOS
  • Ticket Counter Timing: 24 hours, 7 days a week
  • Air Canada BOS Arrival Terminal (International): Terminal B
  • Air Canada Boston Logan Departure Terminal (International): Terminal B
  • Air Canada Logan Terminal Phone Number: 1 (888) 247 2262
  • Air Canada’s Official Website:
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What Facilities are Available at Air Canada Terminal at Logan Airport?

At the Logan Airport Air Canada Terminal B, a traveller can receive the facility to book flights and include add-ons to enhance the travel experience. Certain services are available for use at the airport. These facilities remain available during varied hours for arriving and departing travellers.


Air Canada provides flight tickets to travel from/to BOS and Toronto, Montreal, Vancouver, Halifax, or other locations. One can make reservations through the carrier’s website or via the airport. As required, the airline extends the flexibility to cancel tickets and receive refunds.

Unaccompanied Minor Travel

For children who travel alone, reservations can be made at the Air Canada Terminal B at Logan Airport. With this carrier, each year, thousands of unaccompanied minors fly. While making reservations for their travel with Air Canada, Air Canada Rouge, or Air Canada Express, terms relating to age limitations, itinerary, seating, and others apply.

Web/Airport Check-in

Using the website or mobile application of Air Canada, fliers can check in 24 hours prior to flight departure. To check in a few hours before take-off, this airline’s kiosks and counters are available at General Edward Lawrence Logan International Airport (BOS).

Allowance for Baggage

For checked baggage and carry-ons, the national airline of Canada provides sufficient allowance. Depending on the fare booked, however, the allowed weight and size can differ. At the Air Canada Terminal in Logan Airport, one can avail of information regarding the fare or class-specific allowance.

Duty-free Allowance

At BOS Airport, shops are available to purchase duty-free items. Fliers can carry these items on board. Usually, weight or size limitations do not apply to such goods. For specific terms regarding duty-free allowance, however, fliers can contact Air Canada’s representatives at the airport’s Terminal B (TB).

Missing, Damaged or Delayed Baggage

When traveling via the Boston Logan Airport Air Canada Terminal, flyers may lose their baggage or receive damaged one. Or luggage may not arrive on time. For baggage concerns, they can either call the phone number 1 888 689-BAGS (2247). Or, they can connect with the officials at the Air Canada Baggage Claim Office, Boston Logan Airport, Terminal B, First Floor.

Lounge Services

A lounge is available at the Boston Logan Terminal B for Air Canada’s passengers. Subject to a few terms, they can visit Chase Sapphire Lounge by The Club to access food services and relaxation spots. Note that the lounge is not limited to the passengers of this carrier and is generally accessible to others who are eligible.  

In-flight Entertainment/Meals

With Air Canada, cold and hot meals are available on board. Alongside meals, passengers can find entertainment options as well. They can access personal touchscreen TVs to watch movies and games to play. The choices for food and services may differ as per the travel class. 

Flight Status Details

Logan Airport offers trackers to receive information regarding flight status. Prior to departing, one can confirm whether the Air Canada flight is on time. Accordingly, one can go ahead with check-in at Terminal B or opt for booking management here.

Flight Delays/Cancellations

Generally, flights arrive and depart via the Air Canada Terminal at Boston Logan Airport as per the schedule. Occasionally though, delays in arrivals or cancellations of departures can occur. The airline can offer suitable alternatives at TB during such occurrences.

Pet Relief Areas

At the Arrivals Level at Terminal B of BOS, several relief areas are available for pets. Through signage, travelers can identify these areas. The enclosed spaces have essential facilities like sprinklers for convenient usage.

Terminal B Parking Garage

Fliers can reserve lots at Terminal B Parking Garage at Logan Airport for a minimum of 1 hour. For this, the basic charge is $9. The time range extends to more than 24 hours. Accordingly, the parking fee can rise to $82 or more.


Air Canada offers the Aeroplan program. It brings forth exciting ways to earn points/rewards. Through these, travel benefits become accessible. To learn about the program or book tickets through it, head to the Boston Logan Air Canada Terminal B.

Wi-Fi Services

Throughout BOS Airport, free Wi-Fi is available. The wireless internet is accessible via the SSID “BOSWifi”. Aside from the airport internet, the service is available on the flights of Air Canada. In-flight Wi-Fi is subject to the connection availability on the aircraft and factors like location.

Star Alliance

Air Canada has an impressive Star Alliance network. Global connectivity becomes possible through this network. The flights of Air Canada Star Alliance are scheduled via Logan Airport Terminal B. To check flight availability and schedule, one can enquire at this airport. 

Boarding Class Information

The Air Canada Terminal B at Boston Logan Airport (BOS) comprises agents who impart information on boarding classes. The carrier prefers boarding by zone. The zones vary as per the cabin classes and are generally announced at this terminal.

Airport Transfers

BOS Airport comprises 4 terminals. To transfer to/from Terminal B and others, travelers of Air Canada can go through a map. Through this, they can find the directions to transfer to the airport terminal. Otherwise, they can go to the help desks or counters of the carrier at TB to inquire about the same.

List of all Air Canada Terminals Worldwide

How to Use the Boston Logan Airport Air Canada Terminal Map?

A flier can rely on the BOS Airport terminal B map to reach a specific counter, area, or spot. The Boston Logan Airport Air Canada Terminal map provides information regarding the directions to reach the desired counter/facility. Further, it helps the flier to understand the time duration to reach it.

Boston Logan Airport Air Canada Terminal Map

What Terminal is Air Canada at Logan Airport for Ticket Reservations?

Terminal B is allocated to Air Canada for ticket reservations. The counters of this airline are functional here for individual and group bookings. While in-person contact is available, one can also dial the phone number 1 (888) 247 2262 to reserve flight bookings on the call. 

How to Manage Bookings at Air Canada Terminal B Boston Logan Airport?

At Boston Logan Airport, Air Canada Terminal B, one can manage a booking. Changes and cancellations are among the main flight management options. At the ticket counter of this airline, one can place a request to change or cancel one’s flight and follow the applicable procedure. 

Change Flights 

A traveller can come to Terminal B of BOS Airport to change his or her flight. The traveller needs to approach the counter of Air Canada and share the request for booking management. Provide the information to go ahead with the process. It will comprise the flight details and the traveller’s information.

Cancel Bookings

With Air Canada, a passenger can cancel a booking. Further, she/he can request a refund when eligible for this benefit. At the Logan Airport Air Canada Terminal B, the agent present at the ticket counter can offer guidance for ticket cancellation and refund. 

What Terminal is Air Canada at Logan Airport for Flight Check-in?

Logan Airport comprises the Departures Level at Terminal B. This is the level at which flyers can check in for their flights. They can find the functional counters of Air Canada where its agents can initiate the check-in process. Or, a flyer can approach the kiosk for self-check-in.

  • To check in at the Boston Logan Airport Air Canada Terminal:
    • Visit here 120-180 minutes prior to take-off for flights from/to the United States.
    • For international flights (the Caribbean and Mexico), reach BOS 180-240 minutes prior to departure.

How to Track Flights at Air Canada Boston Logan Terminal B?

Air Canada’s fliers can find large-size displays at Boston Airport terminals. When they are at Terminal B, they can look for these screens to learn the status of their flights. In case the screen does not display the schedule of a particular aircraft, go to this carrier’s counter at the Departures Level and make an inquiry.

Does the Air Canada Logan Airport Terminal have Lost and Found?

As of now, Boston Logan Airport has the Lost and Found Office between Terminals E and C. Passengers at the Air Canada Logan Terminal B will have to transfer to these complexes and then make a report. This office operates during varied hours from Sunday to Saturday.

DaysBusiness Hours
Sunday05:30 A.M. to 09:00 P.M.
Monday05:30 A.M. to 01:30 P.M.
Tuesday05:30 A.M. to 01:30 P.M.
Wednesday01:00 P.M. to 09:00 P.M.
Thursday01:00 P.M. to 09:00 P.M.
Friday05:30 A.M. to 09:00 P.M.
Saturday05:30 A.M. to 09:00 P.M.
  • For items misplaced onboard/near gates, contact Air Canada at (888) 247-2262.
  • To report lost baggage at the security checkpoint, connect with the TSA by filling in a form on its website.
  • In case the luggage was lost in the Customs Hall, contact CBP by dialing 617 568 1810.
  • If the item was left at BOS Airport, then go to its website to fill in a form and make a claim.

Can Pets Travel from Air Canada Departure Terminal at Boston Logan Airport? 

Pets can travel via the Logan Airport Air Canada Departure Terminal B. Travelers can carry them on board by adhering to certain regulations. The pet policy of Air Canada enables flying with small dogs/cats in the cabin. The additional terms of this policy are also applicable and must be gone through prior to carrying such companions. 

Does Air Canada have a Lounge at Logan Airport Terminal B?

At Terminal B of BOS Airport, Air Canada’s fliers can access a lounge. Known as United Airlines Lounge, individuals can access this facility as part of Air Canada’s codeshare agreement with this carrier. This lounge is available at Level 3, close to Gate 24 at this airport. 

However, note that the terms of Air Canada’s codeshare agreements with United Airlines may change. Depending on these, the accessibility of the lounge can be determined.

Does Logan Airport Air Canada Terminal B have Car Rental Services?

Car rental services are available at the Air Canada Terminal at Logan Airport. Passengers can find hand-controlled vehicles/cars. To pick up the car, one will need to notify the agency/provider 24-48 hours prior to using the service. 

One can inquire about the car rental agencies operational at BOS Airport. Dial the contact number 1-800-235-6426 from 06:00 A.M. to 10:45 P.M. to speak to the agents here for information regarding these agencies and car pick-up or drop-off.

To Conclude

The Boston Logan Airport Air Canada Terminal B comprises sufficient facilities to regulate arrivals and departures. Divided into 2 levels specific to these operations, fliers can easily identify the location of ticketing, check-in, baggage, and other counters. Additionally, they can use the airport map to reach specific areas here.

Frequently Asked Questions

What terminal is Air Canada located at Boston Logan International Airport?

This airline makes use of Terminal B at BOS.

Where is the Air Canada Terminal located at BOS?

Air Canada Terminal is located at Boston Logan International Airport, BOS, New York.

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