British Airways Chicago office in Illinois

To operate a number of flights in Chicago, British Airways has established an office here. The British Airways Chicago Office aims to manage all these operations on time. Also, it enables passengers to express their doubts/concerns related to planning a trip. Along with this, they can book various facilities. There are several methods available to communicate with this office, convey the need for facilities, and receive appropriate guidance for queries. Some common methods to communicate include using the official address and phone number. 

British Airways Chicago Office Contact Number/Address

In Chicago, British Airways has formed an office to address individual and group booking concerns that passengers have. Use the address to go to this office or contact it through its telephone number. Both approaches are suitable for domestic and international passengers to connect with the British Airways Office in Chicago.

Contacting the Chicago Office via British Airways Website: 

In addition to connecting through offline ways, flyers can reach out to the British Airways Chicago Office online. It is possible by visiting the official website of this airline. On the site, passengers can use the “Help and Contacts” option on its homepage. Further, they can find multiple ways to connect with the airline’s officials through the website.  

British Airways Cargo Chicago Office

Passengers can get in touch with the British Airways Cargo Chicago Office to book or utilize freight amenities. It is crucial to have its contact number in order to book the same. This office is reachable via a phone line that is active during specific hours. Alternatively, one can send an email to receive cargo-related details in response to the concerns shared. 

British Airways Chicago Airport Office Contact Number and Location 

The British Airways Chicago Airport Office is located at ORD. Travelers can come here via its official address to book special care facilities, such as wheelchairs. In addition, the same reservation can be ensured by calling the British Airways Chicago Airport Office phone number. 

Map of the British Airways Chicago Office

Should passengers need to visit the British Airways Office located in Chicago, then the following map can be helpful for directions: 

The location of the British Airways Chicago Airport Office is shown via the map below: 

Queries Handled by British Airways Chicago Office Customer Care

Travelers seeking comprehensive details on their inquiries can reach out to British Airways’ Chicago Office. They can inquire about visa applications. The Customer Care of this air carrier provides information on the visa process, related costs, required paperwork, and more. 

In addition, the following inquiries are responded to by the British Airways Office in Chicago: 

Services Provided by British Airways Chicago Office

Passengers traveling frequently or for the first time can make reservations for various services by visiting the British Airways Chicago Office. Among these, they can obtain facilities for special assistance. In accordance with the same, wheelchairs and other necessary services can be reserved. 

The table below lists other services provided by the British Airways Office located in Chicago: 

Airport Facilities Offered by the British Airways Office in Chicago

British Airways Chicago-based Office provides a number of airport facilities to travelers at ORD. Banking services are included among these facilities. In relation to these, travelers can exchange their currency for travel. 

• Other facilities such as ground transportation can be booked through this office.
• Passengers can approach it for extra luggage allowance at the British Airways ORD Terminal. 
• For parking spots, information can be obtained through the officials. 
• Flyers can receive details about the TSA security service from this office.

How to Complaint to the British Airways Chicago Office? 

British Airways enables flyers to make complaints to its Chicago Office when any interruptions are observed prior to, after, or in between flights. For the same, the professionals are present at this office to help in every manner possible. Also, they can ensure that passengers do not face any future inconvenience. 

• Through the Official Website:  

To submit a complaint to the Chicago Office, flyers can use British Airways’ website. The professionals working at this office can consider the complaint and work on it. 

• Passengers should visit the air operator’s website and click on “Help”. 
• Then choose “Contacts and FAQs” under the section of “Assistance”. 
• Choose the “Complaints and Claims” under “Making a Complaint”. 
• Then tap the “Start a New Complaint or Claim” option.
• Continue with the process by choosing the options available to make a complaint. 
• After selecting a particular topic, provide information as asked further.  

• Using Social Media Platforms

Both domestic and international flyers can make complaints to the British Airways Chicago Office through social media platforms. For the same, various platforms are available. Based on their preferences and convenience, passengers can choose the platform for complaints. As social media platforms function throughout the day, travelers can make complaints at any time. 

• Via Email ID

To make a complaint to the British Airways Office situated in Chicago, passengers can use the email ID. For this medium, they are required to include all information, such as flight number, name, and other information regarding the complaint. The air carrier’s officials will review the complaint and get in touch with flyers shortly using the same channel. 

Tip: While writing an email, provide a complete description of the inconvenience faced. 

• Utilizing the Official Phone Number

By using its contact/phone number, passengers can make a quick complaint to the British Airways Chicago Office. While on the phone, they are requested to provide complete information about the flight and the disruption experienced. By providing all the details, the executives can address the concern and ensure that such future inconveniences arise.  

In Brief, 

Domestic and international travelers can rely on the British Airways Chicago Office for several travel requirements. Further, to receive assistance for the same, they can easily get in touch with this office. Specific to their preferences, travelers can dial the phone number or use the official address for quick help.

Frequently Asked Questions