Ethiopian Airlines Maputo Office in MZ

2HWR+5XX, Unnamed Road, Maputo, Mozambique

Mon – Fri 08:00-17:00 Saturday 09:00-12:00

+258 823144211/845072366

Note: This not airlines official number +1-877-694-1012. It may connect you with travel agency.

Contact Information


Ethiopian Airlines is the flag carrier of the country. Owned by the Government of Ethiopia, this air operator is offering scheduled passenger flights to around 23 domestic and over 116 international routes. The hub and headquarter of this airline are located at Addis Ababa’s Bole International Airport. In addition to this, the airline has regional offices all around the world. One such administrative center is the Ethiopian Airlines Maputo Office in Mozambique. There is a dedicated team of professionals offering the best services and quick solutions to their passengers’ queries. All these are the reasons why this carrier is one of the most trusted carriers in the country.

Ethiopian Airlines Maputo Office Address

It is a prominent air operator in Maputo that offers fabulous customer services to its travelers. To make its services even more reliable and effective, Ethiopian Airlines has agents available at different locations. When you are in Maputo and need assistance from its expert aviation executives, you can utilize its office address.

Location: 2HWR+5XX, Unnamed Road,
Maputo, Mozambique

Ethiopian Airlines Sales Office Maputo, Mozambique

In Maputo, Ethiopian Airlines is the second name to trust when it comes to scheduled flights. This carrier helps its customers find relevant support for their queries even when they are at the airport. It is possible because of the sales office of this airline. To find answers to your queries, you can make the most out of its contact details.

Address: First Floor no. 6, Maputo Mozambique
Working Hours:  Mon – Fri 08:00-17:00
Saturday 09:00-12:00
Call Center: +258 823144211/845072366
Fax: 258 21303596

Ethiopian Airlines Maputo Airport Address

To make its services even better, Ethiopian Airlines offers its support through its airport office in Maputo. You can connect with the Ethiopian representative to get answers to your last-minute queries. In doing so, the address and contact numbers of the office of this airline will be useful.

Location: Maputo International Airport,
2631 Av. Acordos De Lusaka, Maputo, Mozambique

Airport Phone Number: +258 21 466 846

Ethiopian Airlines Maputo Phone Numbers/Reservation Contact Number

In case you need instant help or have any sort of doubts, you can rely on this airline. Dial the contact or reservation numbers of Ethiopian Airlines to get immediate help from its expert team. In addition, you can drop faxes, depending on what you find convenient.

Tel : 1 (800) 445-2733
Fax: + 258 21303596


Official website of Ethiopian Airlines:

Ethiopian Airlines Online Check-in:

Ethiopian Airlines Flight Status, Check Here

Airports in the Area:

Cities in the vicinity include:


Ethiopian Airlines Provides a Wide Range of Plane / Aircraft Types

Being a prominent name in this industry, Ethiopian Airlines never takes the comfort and safety of its customers for granted. To ensure the same, it has added the most advanced and featured airplanes in its fleet. All planes are spacious enough to carry a significant number of passengers in one go. 

Total fleet: 82

  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737 MAX 8
  • Boeing 767-300ER
  • Boeing 777-200LR
  • Boeing 777-300ER
  • Boeing 787-8
  • Boeing 787-9
  • Bombardier Dash 8 Q400
  • Boeing 757-200PCF (Cargo Fleet)
  • Boeing 777F (Cargo Fleet)

The Customer Care division of Ethiopian Airlines’ Maputo office covers the following inquiries.

Ethiopian Airlines is a leading name in the country. Hence, it may receive different types of queries and questions. Interestingly, the customer care division of Maputo is skilled and experienced enough to handle every query professionally. Right from flight booking and ticket cancellation to visa information and in-flight services, the team is apt at handling the queries submitted. 

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Facilities Provided by Ethiopian Airlines Maputo Office

This is one of the air operators in Maputo that understands that people can come up with different types of queries. For this, there is a team in the Ethiopian Airlines Maputo Office to assist and guide customers. The solutions offered by it are based on the queries submitted. Passengers can connect with this team and find answers to all their concerns. Thus, they can be assured of a memorable journey with Ethiopian Airlines.

Booking of Flight Tickets 

Ethiopian’s Office in Maputo is the best option when you want to book your tickets without any hassle. In general, passengers approach the team here when they are not able to book flight tickets online or through other modes. Besides, you can count on this team to find solutions for all your queries.

Cancellation of Reservations

Emergencies can come without any prior notice. In many cases, the situation is also unavoidable. Hence, canceling the flight tickets is the best solution available when you are not clear about rescheduling the booking. The airline understands that sometimes things are out of control. Therefore, it helps you with the cancellation and further processes to make everything convenient for you.

Rescheduling and Management of Tickets

There are times when you do not want to cancel your ticket. Rather, you would like to modify or update the travel’s date, time, day, or even destinations. Then you can approach the Ethiopian Airlines Ticket Office Maputo to avail of their rescheduling and ticket management services. The office will check the possibilities of the same and initiate it.

Visa-related Facilities

Whether you have submitted your visa application or you need any other country-specific details, the customer care team at Maputo Office will help you. The team members are knowledgeable enough to assist and guide you effectively. So, get in touch with these proficient team members to get detailed information.

Check-in Options and Queries

To ensure a smooth transition through the flights of Ethiopian Airlines, you are suggested to check its check-in options and related rules. Many passengers often have many doubts regarding online and airport check-in. If you also have the same, then it is good to connect with the Maputo Office of Ethiopian Airlines for accurate answers.

Baggage Allowance

Whether you have chosen economy class or you are traveling in business class, it is essential to understand baggage allowance and policy. Based on your travel class, destination, and the bag type, the allowances and rules may vary. Therefore, it is good to call on the Ethiopian Airlines Maputo Office contact number to know everything related to baggage beforehand.

Cargo Facilities

When you have something specific to bring, you can opt for the cargo facilities offered by Ethiopian Airlines. By connecting with the Maputo Office, you can collect details related to the items that can be shipped through the freight facilities of this airline. It will also provide you with the charge-related details and applicable rules (country-specific, if any). 

By having the Ethiopian Airlines Maputo office address or phone number, you can immediately connect with an aviation executive for help and professional assistance. You can also write your queries and questions below for any support and guidance.

Ethiopian Airlines Maputo Mozambique always puts its best foot forward when it comes to customer services and it clearly reflects in its high customer ratings. You can also add your rating here.

(FAQ)-Frequently Asked Question

Q. 1: Do I need COVID-19 test report to fly on Ethiopian Airlines?

Yes, Ethiopian Airlines will ask you to provide it with a negative RT PCR report. The test should not be done more than 72 hours before the scheduled departure. You can also provide the authorities with the antigen-RDT test report, done 24 hours before reaching Ethiopia. This rule is valid for all international travellers who are 12 or more years of age.

Q. 2: When to check-in on Ethiopian Airlines based in Maputo?

There are mainly two different ways available for check-in – online and at the airport. If you choose to check in online, then the window opens 72 hours and closes 2 hours before the departure scheduled. For airport check-in, on the other hand, you will have to reach the airport at least 3-4 hours before the departure time. This is because the check-in gate opens 3 hours and closes 1 hour before the expected departure time of the flight.

Q. 3: Is a boarding pass necessary for Maputo on Ethiopian Airlines?

You will need the boarding passes to fly on the flights of Ethiopian Airlines, Maputo. You can either keep them on your phone or simply take the printout. If you are taking a printout, then kindly keep 2 copies of these.

Q. 4: What are the contact details of Ethiopian Airlines Maputo Office in Mozambique?

The contact numbers and other details of Ethiopian Airlines Maputo Office in Mozambique include +25821467805/+258848672917. You can also email your queries at Talking about the working hours, you are advised to connect with the airline between 8.00 A.M. and 5.00 P.M. The airline also has an airport office and the address is – AV Kenneth Kaunda 1174, Sommerschield, Maputo. The contact numbers are +258823144211/+258875072366 (call), +258845072366 (WhatsApp), and +25821487514/17 (landline).  

Q. 5: Where is the hub airport of Ethiopian Airlines?

Addis Ababa Bole International Airport is the hub airport of Ethiopian Airlines. There is also an office situated in Airport Enterprise Building, Ground Floor, Addis Ababa, Ethiopia. Here, you can find the airline officials actively working to settle your queries.

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1 year ago
Rating :

I knew there was a set period of time the air carrier gave for flight cancellations. However, I was not sure of it. So, I called Ethiopian Airlines for precise information. But the line was busy for many hours. Later, thanks to the officials, they picked up the call and gave the information. 

1 year ago
Rating :

My sister is applying for a visa for the first time but she doesn’t know the procedure to do so. Then, she visits the Ethiopian Airlines office to inquire. The office team was so good to her as they gave her all the details about the necessary documents. Furthermore, once she had submitted the documents, the team applied for a visa application on her behalf. 

1 year ago

Had to change my flight with ethiopian airlines, so I thought about attempting it online. I went to the website and began thee procedure. The completion time is really long, though. At last everything came together well and worked out. 

1 year ago
Rating :

My friends and I are excited to take a plane trip. We do not know about the exact baggage limit to carry individually. Then we called this airlines. Over the phone, the officials guide us with the details of carrying baggage. However, we experience very much disturbance on call. 

1 year ago
Rating :

Recently went to ethiopia’s Maputo office. I had one query regarding its cargo services and the charges associated with it. The staff was very polite and gave answers to all doubts. Also, they have provided me with authentic information

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