(THY) Turkish Airlines NEW YORK office in USA

350 Fifth Avenue Suite 7510, NEW YORK, USA



Note: This not airlines official number +1-877-694-1012. It may connect you with travel agency.

Every day between 14:00 and 22:00

+1 800-874-8875


Turkish Airlines (THY) operates its flights in locations such as New York. Operations like these are managed by the office of this airline in the city. To ensure a seamless journey from this city, travelers can approach the Turkish Airlines New York Office. All travel requirements, such as managing tickets, seat selections, tracking flights, and others are taken into consideration at the city office. Additionally, there is an office of Turkish Airlines devoted to addressing cargo inquiries. For airport facilities or queries, an office is also located at JFK International Airport in New York. To connect with these bodies, different modes are available, inclusive of email IDs, phone numbers, FAX, and location addresses. 

THY or Turkish Airlines NYC Office Address/Contact Number

Passengers can rely on the Turkish Airlines or THY New York Office for comprehensive answers to their queries. Here, a team of executives is available to provide responses specific to questions, from flight check-in procedures to canceled or delayed flights. 

To connect with this team, the following are the address and contact details of the New York Office:  

Turkish Airlines New York Office Address : 350 Fifth Ave Suite 7510, New York, NY 10118
Turkish Airlines NYC Office Phone Number : 800-874-8875 (Call Center)
Official Site: https://www.turkishairlines.com/
Email Address : info.nyc@thy.com
FAX : 001-212-564-5641
Operational Hours (Week Days) : 08:30 A.M. to 05:00 P.M.
Timing (Weekends) : Closed

Note: Currently, public access to this office is limited. To know its availability, contact the airline. 

For crucial concerns, passengers can contact Turkish Airlines Headquarters as well.

Turkish Airlines New York City Cargo Office 

In case passengers have inquiries about freight shipping, the Turkish Airlines Cargo Office in New York City can be approached. Here, a specialized team has been formed. It can clear multiple questions about the cargo services, including weight/size restrictions, paperwork required, and others. 

The contact details of the Turkish Airlines New York Cargo Office are provided below: 

Cargo Office Address : JFK International Airport,Building No: 9, Cargo Area B, Jamaica, NY 11430
Contact Number : JFK International Airport,Building No: 9, Cargo Area B, Jamaica,NY 11430
Email Address : jfkcargo@thy.com
FAX : +1-718-244-4320
Timing : 09:00 A.M. to 05:30 P.M., Monday to Friday 09:00 A.M. to 01:00 P.M. on Saturday

Turkish Airlines Airport Sales Office NYC Location and Contact Details

The Turkish Airlines Airport Sales Office is situated at JFK. It is a reliable source of information for travelers having bookings with this airline. By contacting this body at John F. Kennedy International Airport, travelers can receive assistance on last-minute concerns. Concerns relating to baggage tracking, payment options, and special meals are managed here. 

Below are the contact details of the Turkish Airlines New York Airport Sales Office:

Airport Sales Office Address : JFK International Airport, Terminal 1, Jamaica,NY 11430
Airport Sales Office Telephone Number : 800-874-8875 (Call Center 7/24)
FAX : 001-718-751-2688
Working Hours : 04:30 A.M. to 09:30 P.M.
Functional Days : Everyday
Airport Website: https://www.jfkairport.com/

Map of the Turkish Airlines New York Office 

To reach the Turkish Airlines New York Office, the following map is useful: 

Using the map shown below, travelers can find the New York Turkish Airlines Airport Sales Office: 

Queries Handled by Turkish Airlines or THY NYC Office’s Customer Care

The Turkish Airlines or THY New York Office is well-equipped to help travelers with a range of questions. Some of these are related to airport transportation. The associated cost, booking procedures, and other details can be acquired by contacting the Customer Care present here. 

Other queries that are often answered at the New York Office of THY include:

  • Web check-in
  • Receipts and refunds
  • Immigration services
  • Unaccompanied minor
  • Trip insurance
  • Missing luggage
  • Visa information
  • Seat selection
  • Animals and pets

Services Provided by Turkish Airlines Office in New York

Whether traveling nonstop or via connecting flights, passengers can make use of a plethora of services at the Turkish Airlines Office in New York. They can access facilities like extra baggage allowance by coming to this office. Here, both online and offline procedures to access the same can be explained. 

For additional services provided by the Turkish NYC Office, one can refer to the following below : 

  • Lounge access
  • Online/offline flight cancellation
  • Business Class upgrade
  • Pet travel
  • Special assistance
  • Shop & Miles
  • E-visa
  • Add-on menu selection

Airport Services Offered by the New York Turkish Airlines Office

The Office of Turkish Airlines at John F. Kennedy International Airport in New York offers a number of amenities to passengers. Among these is to provide guidance on reserving/using in-flight facilities. These facilities are related to meals on board, in-flight entertainment, etc. 

Aside from in-flight services, listed below are the additional facilities available at the Turkish Airlines Airport Sales Office in NYC: 

  • Flyers can get in touch with the New York Airport Office to learn about:
    • Flight cancellation rules
    • Refund policies 
  • When the flights are delayed, assistance can be expected. 
  • For flight status, officials at Turkish Airlines JFK Terminal can be contacted.
  • After missing flights, travelers can get guidance in making other travel arrangements. 
  • For managing visa procedures at the airport, travelers can come to this office. 


The Turkish Airline New York Office is notable for its customer-focused services. This office employs skilled experts to assist customers in varied ways. In addition, a variety of facilities can be reserved by speaking with these executives. There are cargo and airport offices as well to resolve specific queries.

Frequently Asked Question

Does the THY New York Office reserve tickets?

Yes, for reserving flight tickets, passengers can rely on the THY Airlines New York Office.

What is the Turkish Airlines or THY NYC Office timing?

The New York Office is functional from 08:30 A.M. to 05:00 P.M., Monday to Friday.

What is the Turkish Airlines NYC Cargo Office phone number?

Turkish Airlines Cargo Office New York phone number is +1-718-215-1120.

Which queries does the Turkish Airlines Airport Sales Office NYC manage?

Queries relating to parking, ground transportation, etc., are handled at the airport sales office.

What is the Turkish Airlines NYC Office phone number?

800-874-8875 can be dialed to connect with the Turkish Airlines Office in New York.

How to reach the Turkish Airlines Sales Office in New York?

To reach this office, visit JFK Airport, Terminal 1, Jamaica NY 11430.

What is the Turkish Airlines New York Office phone number for reservations?

For flight reservations, travelers can call at 800-874-8875 (Sales Office).

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